Following the budget airline saga last Friday, I waited patiently for them to return my call over the weekend. Weekend came and went and no calls came from them. Surprisingly, I received their call on Monday morning but again I was made to wait and wait and wait. Half of the time was spent talking to the answering machine and the other half I was put on hold. When I finally talked to a human being, I refused to be transferred to another machine and refused to be put on hold. I made the operator make the amendment for me on the spot. All in all, it took me a good hour to settle this.
Well, at the very least, they managed to change back to my original flight timing and not give me some crap excuse or charge me extra for the amendments. If not, this will not be the last that they will hear from me!
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